How long does shipping usually take?
Here at hotfans.myshopify.com we try and ship items as quickly as possible. We usually ship items within 2-4 days of receiving your order. During sales and major events please allow a few extra days for your order to be packed.
How do I know if my order has been shipped?
You will receive a confirmation email once your order has been dispatched.
How can I track my order?
All orders come with tracking. We ship all orders via e-packet or Ems /DHL .etc.. Once your order has been dispatched you will receive an email from us with your tracking number. Be sure to check your junk/spam folder in case it lands there. Once you have your tracking number you can track it at https://www.17track.net/en
I need my order urgently, do you offer an express service?
Yes, we offer express delivery. Express orders take priority over regular orders. Express orders are dispatched within 1-2 business days and ship by express.
How accrete are your colours online?
Products are shot under natural lighting and are displayed as accurately as possible, however, please note that colours may appear darker or lighter in certain areas due to lighting and editing.