What is your return policy?

We want you to have a great shopping experience with us so in case you are not 100% satisfied with your purchase, we have made returning products QUICK and EASY!

 We are responsible for item damage before your receipt. Please contact us within 5 days ofreceipt, and take picture on the damaged item.

 if you are unhappy with your purchase,please contact us within 7 days lf rsceipt and let us know why.

 As long as your item is still in brand new condition,we will be happy to refund your money,or you may ask for item exchange.

 We will issue a refund within 7 days after we receive the return package.or exchange will be given.

 If we made the error in your order we will refund the shipping as well, otherwise return shipping is your responsibility.

 Please note that some products are not eligible for return. These include:

• personalized products.
• that are defective and used.
• tem that is specially ordered or custom made
• custom dyed feathers